Data Systems Development & Integration

• Build, configure, and maintain databases, systems, workflows, automations, and surveys (including survey logic, embedded data, and dashboard configurations) that support EBA project operations, reduce duplication, and ensure consistent data entry.
• Translate program, funder, and implementation requirements into practical data structures, validation rules, and user-friendly reporting tools.
• Support data integration and reconciliation across numerous platforms.
• Clean, normalize, and prepare client, provider, fidelity, outcome, capacity, implementation, and fiscal data for analysis, reporting, and quality review.

Reporting & Analytics

• Run recurring (monthly, quarterly, annual) and ad hoc reports and dashboards: including data pulls, validation, analysis, and formatting — spanning scorecards, executive summaries, activity/capacity/fidelity/outcome reports, and implementation-monitoring tools.
• Prepare project-specific reporting packages and funder/stakeholder deliverables, such as Monthly Activity Reports, statewide data submissions, and performance scorecards.
• Maintain registries or tracking tools for participants, providers, therapists, competencies, training milestones, and fidelity indicators.
• Review report outputs for accuracy, clarity, and usefulness before sharing with project teams, leadership, funders, providers, or external partners.

Data Quality & Performance Monitoring

• Verify and monitor data accuracy, completeness, consistency, and integrity — across client, provider, fidelity, performance, implementation, and fiscal data — through routine audits and validation reviews.
• Investigate discrepancies, missing or duplicate records, workflow gaps, and system defects across source systems; maintain data quality controls, audit trails, and remediation processes.
• Conduct testing (user acceptance, dashboard, survey, and workflow) and recommend improvements to data collection, reporting, and monitoring based on QA findings and stakeholder feedback.

Documentation & Training Support

• Create and maintain data dictionaries, reporting specifications, SOPs, workflow documentation, user guides, and training materials.
• Collaborate with project teams, trainers, providers, and external partners to ensure data systems are practical, accurate, and aligned with implementation, reporting, fidelity monitoring, and continuous improvement needs.
• Prepare and present reports, dashboards, findings, and insights that are accurate, accessible, and useful for leadership, project teams, funders, state partners, providers, and trainers.

• Bachelor's degree in data analytics, statistics, computer science, information systems, or a related field; equivalent experience may be considered.
• 2–4 years of experience building, maintaining, or improving data systems, reports, and dashboards — including data cleaning, validation, integration, analysis, and quality assurance — for internal and external stakeholders.
• Working knowledge and experience in common data, reporting, or database tools; direct experience with specific platforms may be gained on the job
• Ability to manage recurring reporting cycles, project-based timelines, and competing priorities.
• Excellent written and verbal communication skills, including the ability to present findings clearly to technical and non-technical audiences.
• Ability to work remotely and independently, with availability during core business hours in Eastern Time (ET); ability to pass a required background check and comply with the confidentiality and data-privacy requirements described under Additional Requirements below.

• Data systems: QuickBase or other low-code/no-code platforms, relational tables, formulas, forms, reports, dashboards, and workflow automation.
• Survey and data collection: Qualtrics survey design, display/skip logic, embedded data, workflows, dashboards, APIs, automations, and data exports.
• CRM and engagement tracking: HubSpot, Salesforce, or similar systems used for contact, provider, county, or stakeholder tracking.
• Reporting and visualization: Power BI, Excel, scorecards, dashboards, and stakeholder-ready summaries.
• Field experience: Familiarity with behavioral health, child and family services, juvenile justice, child welfare, evidence-based practices, public-sector reporting, or nonprofit program evaluation.

• Background Check: Employment is contingent upon successful completion of a background check, consistent with applicable law and the sensitivity of the data handled in this role.
• Confidentiality & Data Privacy: This role involves regular access to client, provider, fidelity, and fiscal data across behavioral health, child welfare, and juvenile justice programs. The employee must maintain strict confidentiality and comply with all applicable data-privacy requirements, including HIPAA and 42 CFR Part 2 where applicable, as well as Empower's internal data governance policies.
• Work Environment: This is a remote, computer-based position requiring prolonged periods of sitting and extended use of a computer, keyboard, and video conferencing tools. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA.
• Other Duties: This job description reflects the general nature and level of work performed and is not intended to be a comprehensive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Empower Community Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.