Behavioral Health Manager

Bronx, NY
Full Time
Manager/Supervisor
Position Summary
The Behavioral Health Manager is responsible for collaborating across interdisciplinary teams to advise, develop, and guide staff practice to influence positive behavior change in Atlas Workforce participants. The position requires strong familiarity with interventions for positive behavior change, crisis de-escalation strategies, and strong self-management skills. The Behavioral Health Manager will adhere to the model prescribed by United Way of New York City, philosophies and approaches, manuals, and policies, exude a collegial nature that is rooted in authentic engagement, and relish in the opportunity to collaborate with members across teams proactively. This position requires a keen understanding of the environmental triggers that commonly impact men of color from communities with prevalent gang violence, criminal justice involvement, and substance abuse. The Behavioral Health Manager must have experience working with frontline service workers who engage high-risk youth and adults in structured programming.


Mission, Culture and Fit
The BMS must embody the values and mission of the agency. This includes meeting our participants where they’re at in their journey, demonstrating our values through compassion and understanding, and affirming that none of us should be measured against the worst things we have done.

Attention to Detail
The BMS must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details.

Collaboration
The BMS must collaborate and coordinate with the AW team, particularly those on the Outreach and Transitional Employment teams, to provide care and support to those in need of higher supervision levels. They will also need to collaborate with external providers where individuals are receiving voluntary services to ensure care is done in a coordinated manner.

Essential Duties and Responsibilities:
  • Oversee and support a team of Coaches, ensuring they are equipped with the necessary skills and strategies to foster positive behavioral changes in participants;
  • Develop and utilize standardized tools to conduct observations of program staff as they are engaging in key program activities such as cognitive behavioral group facilitation, individual participant coaching, and verbal de-escalation;
  • Engage directly with staff to share practice observations, encourage evidenced-based practice, strengthen facilitation practice, promote self-regulatory behaviors in participants, and enhance behavior management;
  • Design and execute a comprehensive training curriculum for Coaches and other relevant staff, highlighting cutting-edge behavior modification techniques, crisis management, and the application of evidence-based practices;
  • Serve as the linchpin for a multidisciplinary team, fostering a collaborative culture that values knowledge sharing and collective problem-solving. Lead by example in promoting a proactive approach to participant engagement and staff development;
  • Utilize a robust qualitative and quantitative analysis framework to evaluate program effectiveness. Initiate data-driven adjustments to behavior modification plans, aiming for measurable improvements in participant outcomes;
  • Cultivate and maintain strategic partnerships with community organizations, educational institutions, and key stakeholders. Leverage these relationships to enhance program resources and support networks.
  • Assist with the development and integration of trauma-informed policies, practices, and services for participants; and
  • Uphold the highest standards of professional conduct, ensuring all interactions and program activities maintain participant confidentiality and respect for individual rights.

Qualifications:
  • LMSW preferred. MSW or CASAC with at least 2 years relevant experience will be considered;
  • Bilingual (English/Spanish) preferred;
  • Skilled communicator who can liaise interdepartmentally as well as with community partners and stakeholders;
  • Ability to work a flexible schedule;
  • Proficiency in Microsoft Office and Excel;
  • Valid Driver’s License required;
  • Ability to work independently and on a team;
  • Experience working with the community in the South Bronx, a plus;
  • Experience and/or desire to work with a culturally diverse population;
  • We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus.

Travel Requirements: Travel throughout the Bronx is required.
 

EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.

EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.

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