Associate Director of Clinical Services

Brooklyn, NY
Full Time
Manager/Supervisor
Associate Director, Clinical Services
Top of Form

1474 GATES AVENUE - BROOKLYN, NY

Salary Range
$76000.00 - $90000.00 Salary/year


ESSENTIAL DUTIES AND RESPONSIBILITIES
The Associate Director, Clinical Services (ADCS) is responsible for task-managing Program Coordinators, Prevention Educators, Prevention Educator Counselors, and college interns who facilitate identified Evidence-Based Program curricula, information awareness activities, positive alternative activities, Referrals, and Prevention and Early Intervention Counseling to prevent the development of maladaptive behaviors, reduce risk factors, and strengthen protective factors. This team provides evidence-based prevention, early intervention, counseling and referrals to therapeutic mental and behavioral health treatment to children, adolescents, young adults, and their families.
 
The ADCS oversees and manages RiseBoro Education’s Clinical Team’s partnerships and outreach efforts, referral pathways, collaborations with NYC DOE schools, and community-based programs. The ADCS will monitor monthly goals, referrals, and follow-ups to ensure a warm referral of participants across RB Education’s Clinical Services. They will pursue, establish, cultivate, and sustain strategic professional relationships with key internal and external stakeholders and community-based organizations. The ADCS will assist in outreach, marketing, and planning. They will coach clinical staff in community development and outreach opportunities to ensure a comprehensive referral pathway for all enrolled participants. They will serve as a community liaison between RiseBoro and key programmatic stakeholders.

Essential duties and responsibilities of the Associate Director, Clinical Services include:
  • Responsible for managing, supervising, and ensuring that the Team, Prevention Educators, Prevention Educators / Counselors, Mental Health Task Sharers, and college interns effectively carry out their assigned tasks
  • Provides training, coaching, and leadership support to the Prevention Staff
  • Works with and drives the team to produce positive outcomes, notably pathway management, to ensure seamless referral, practice, and follow-through
  • Develop, implement, and evaluate comprehensive outreach & marketing plans for RiseBoro Education’s Clinical community relations activities to promote growth and retention, including advertising, social media, direct mail, product enhancement and development, and benefit design
  • Serve as a subject matter expert on Community Development Coordination
  • Identify key community organizations and coordinates efforts to participate, educate and promote the health plan presence within the community
  • Develop and implement programs, such as health and wellness initiatives, for each region to generate media coverage.
  • Conduct presentations, outreach activities, and other informational events under currently approved communication and marketing programs and key stakeholder regulations
  • Work with the Prevention Coalition Coordinators and the Director of Clinical Services to develop person-centered and strengths-based referral pathways for participants to engage in supportive services and post-intervention aftercare
  • Support the entire clinical team in the development and sustenance of relationships with key community groups to provide robust pathways to prevention and clinical services
  • Participate in planning and implementation of outreach strategies and programs in conjunction with RiseBoro Education Clinical Team
  • Participate in selected committees and project teams
  • Recruits, develops, and motivates staff
  • Observes and evaluates performance metrics and utilizes performance improvement instruments (as indicated) to coach staff toward excellence
  • Approves schedule adjustment requests, timesheets, and PTO (Vacation and Sick Time)
  • Responsible for meeting all administrative requirements including monitoring weekly activity plans, results reports, ongoing continuous quality improvement needs assessments, expense reports, budget spending and attending team and organization meetings
  • Represent RiseBoro’s Education division in a manner consistent with stated company values
  • Set team goals and track progress. Monitory yearly and monthly goals for the Clinical Team
  • Develop, implement, and evaluate comprehensive outreach and marketing plans for RiseBoro Education’s Clinical Team
  • Support RBs fundraising efforts by providing accurate and timely information to key stakeholders
  • Schedule and conduct presentations with potential and current partnering organizations
  • Identify needed resources and devise a plan(s) to secure resources (program sites, space, and supplies as necessary)
  • Plan and conduct professional development for the Clinical Team
  • Conduct classroom observation and provide feedback for the Clinical Team 
  • Work with Data Analyst to present findings to stakeholders, community, and conferences 
  • Work with all clinical team members to develop person-centered and strength-based referral pathways for all clinical programs
  • Provide direct support and task management for all clinical team staff
  • Complete monthly reports and quarterly reports as indicated
  • Enter OASAS data into Web Infrastructure for Technology (New York) Services (WITNYS) as indicated
  • Support the Clinical Director and Director of Operations with the management of prevention budgets and project reports
  • Monitor programmatic outcomes under the annual work plan for the clinical team 
  • Attend monthly check-ins with OASAS for all OASAS-funded programs
  • Understand and comply with RBs personnel practices and policies and ensure that staff is compliant
  • Attend internal and external meetings as requested or required 
  • Provide effective and thoughtful leadership by building strong relationships across clinical teams and stakeholders of all levels
  • Contribute to the vision and motivation of the clinical team collectively and individually
  • Perform other related duties as necessary and assigned
 
Supervisory Responsibilities:
  • Assist Director of Clinical Services with recruitment, job descriptions, conducting interviews, hiring, and onboarding
  • Complete staff evaluations and conduct intentional and proactive quarterly evaluations based on lesson observations
  • Assess and arrange for professional development opportunities for the clinical team and provide coaching support if needed
  • Support in creating a cohesive, relationship-driven work environment
  • Task manage prevention staff on the clinical team
  • Assess and arrange for all training needs of the clinical team
 

EDUCATION EXPERIENCE

Master’s degree in Social Work, Education, Human Services, Non-Profit Management, Public Administration, or a related field preferred, plus a minimum of one (1) year relevant professional experience required.
 

EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.

EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.

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