Crew Manager
Position Summary
As a Crew Manager operating under the guidance of Fortune, you will play a pivotal role in leading and supporting Crew Liaisons and Coaches. Your responsibilities will span supervising day-to-day operations at crew sites, ensuring adherence to the principles and policies set by UWNYC. This role demands an energetic, flexible, and collaborative leader who can positively and effectively guide transitional workers with a trauma-informed and restorative justice approach. The position requires the Crew Manager to have a knowledge of criminal justice practices, restorative practices, and workforce programming, and the ability to regularly evaluate transitional employment aspects of programming for quality assurance, professional development, and program expansion.
Essential Duties and Responsibilities:
• Lead recruitment, training, and supervision of Crew Liaisons;
• Conduct performance reviews, including regular in-person observation during the work experience, offering constructive feedback and guidance for improvement;
• Facilitate skill development among Crew Liaisons through effective supervision;
• Collaborate with Community Navigator team to ensure accurate, timely, and protocol-compliant safety assessments of work sites;
• Manage daily schedules, logistics and operations of work crews;
• Monitor and evaluate performance and quality of work crews;
• Monitor transitional worker hours to prevent overages;
• Supervise the management of vehicles and equipment used by work crews;
• Conduct site visits to ensure adherence to safety protocols and work standards;
• Approve timesheets of transitional employees, ensuring their accuracy and timely submission;
• Manage worksite safety, including the safe use of tools and equipment, and enforce safety policies;
• Check in regularly with employer partners and take steps to maintain positive relationships;
• Other duties as assigned.
Qualifications:
• High school diploma or equivalent required; Associate’s degree from and accredited college or university in social work, psychology, counseling, human services or education preferred;
• A minimum of three years of experience working in social service, criminal justice or workforce programming;
• Bilingual (English/Spanish) preferred;
• Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders;
• Ability to work a flexible schedule;
• Proficiency in Microsoft Office Suite applications, including Excel, Outlook and Office 365;
• Ability to work independently and on a team;
• Experience working with the community in the South Bronx, a plus;
• Experience and/or desire to work with a culturally diverse population; and
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Salary: $72,000 to $78,000
Benefits:
- Medical
- Dental
- Vision
- PTO
- Retirement Plan
EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 20 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.
EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.
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