Supervisor of Direct Service Personnel

New York, NY
Full Time
Mid Level
The Kaplan House (Manhattan) provides therapeutic and support services to adolescents ages 16-21, who are referred to us through ACS and the Juvenile Justice system. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/ development issues.  Kaplan House offers an extensive independent living skills program, including vocational preparation, and educational services that assist youth towards reaching independence.

POSITION OVERVIEW: 
The Team Leader is a vital part of the Milieu Team. The Team Leader at Kapla House supervisors the Direct Support Professional.  The Team Leader is the functional supervisor of the program and is responsible for the day-to-day operations of the facility.   

   KEY ESSENTIAL FUNCTIONS:
•    Provide supervision of Direct Support Professional staff within the facility and ensure appropriate program coverage and staff to youth ratios.
•    Participate in weekly meetings, and individual supervision of Senior Direct Support Professionals and Direct Support Professionals staff.
•    Collaborate and ensure coordination of programming for the youth that includes but is not limited to clinical, recreational, medical, food and school services, as needed.
•    Oversee day-to-day implementation of the clients’ service/ treatment plan.
•    Act as an integral part of the interviewing process and have strong input into final hiring recommendations.
•    Work in collaboration with the Director, Assistant Director and Human Resources to address issues related to staff. 
•    Ongoing collaboration with the clinical and nursing staff regarding clients functioning including the modification of Individual Crisis Management Plans (ICMP) as necessary. 
•    Participate in the intake/admission for new referrals.
•    Provide direct milieu care/ coverage on an as-needed basis.
•    Expected to complete the Therapeutic Crisis Intervention (TCI) Train the Trainer course and the Foundations courses. 
•     Conduct on-site trainings to Senior Direct Support Professionals and Direct Support Professionals staff. 
•    Become trained in MAT (Medication Administration Training) to administer and oversee administration of medication to clients.
•    Become certified to conduct fire drills (S95 and F07 Certificates). 
•    Engage in weekly ITM (Integrated Treatment Model) groups 
•    Supervises all the documentation (incident reports, progress notes, Individual Crisis Management Plans, missing persons etc.) completed by the direct support staff (Sen. DSP /DSP). 
•    Respond to all clients and environmental crisis, as needed. 
•    Perform additional tasks as directed by management.

EDUCATIONAL/TRAINING REQUIRED:

•    Masters, Bachelors, or Associate Degree required, varies with years of related experience.  
•    Supervisory experience.
•    Willingness to work with adolescents/ young adults living with the impact of trauma and experience mental health challenges.
•    Compassion and respect for vulnerable individuals.
•    Patience and understanding for the sometimes-slow process of stabilization and recovery.
EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:
•    Bilingual a plus 
 

EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.

EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.

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